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FAQ

Frequently asked questions by customers buying GBL online

In which country is your company based?

We are based in Serbia.

How long is Gamma-Butyrolactone preservable?

Gamma-Butyrolactone has a shelf life of at most 2 years in an enclosed bottle.

Can I also pick up Gamma-Butyrolactone directly from your location?

We are an online store and picking up the products is not possible. From 50 liter it is possible to pick up.

Can I trace my order?

As soon as we send the order you will receive a tracking code allowing you to follow the status of your order.

Can I see if my payment has been received?

You will get a message from us as soon as your payment has been received.

Gamma-Butyrolactone is very concentrated. Can I dilute it with water?

You can dilute Gamma-Butyrolactone with a ratio of at most 1/5.

How long does it take before my mail to be answered?

We will answer your mail on the same workday.

Where does the Gamma-Butyrolactone come from which you sell?

From China and Germany.

To which countries will you not ship?

We do not ship to:

–  USA.
–  Canada.
–  New Zealand.
–  Australia.
–  Russia.
–  Ukraine.
–  Switzerland.
–  Poland.
–  Norway.
–  Israel.
–  Sweden
–  Finland

Which transport company do you use for transportation?

We work with DHL, UPS and DPD.

Is Gamma-Butyrolactone legal?

Check the legislation in your country regarding whether the product is legal there. There are countries where Gamma-Butyrolactone is forbidden or where you need a permit for it.

What would you do in case my order does not reach the destination?

In that case, we always send one additional shipment free of charge.

Credit/Debit Card payments are available. Dismiss